Terms of Service

1) Who we are

Provider: nexoroide.com, PE. Address: 21 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. Email: contact@nexoroide.com. Phone: +380 984 162 6201.

2) What the Site does

The Site helps you request cruise planning and/or a quote and provides information that may be used to prepare an offer and travel arrangements. Any quote or booking terms are provided based on the information you submit and the availability of relevant services.

3) Allowed use

• You may use the Site only for lawful purposes and in accordance with these Terms.
• You agree not to interfere with the Site’s operation, attempt unauthorized access, or use the Site to transmit malware or harmful content.
• You are responsible for the accuracy of information you submit through forms, including contact details and travel preferences.

4) Information accuracy and updates

We strive to provide accurate and up-to-date information, but we do not guarantee that all information on the Site is error-free or complete. Pricing, availability, schedules, and itinerary details may change without notice.

5) Quotes, requests, and communications

When you submit a request for planning or a quote, you may receive communications from us (or our partners) based on your submission. If an electronic contract is concluded, the offer and acceptance process will include essential contract information, and payment/receipt confirmation will be handled as required.

Legal basis for distance/online and e-commerce information/contract processes (as applicable): Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015 (Про електронну комерцію), Закон України "Про електронну комерцію" № 675-VIII, стаття 11, Закон України "Про електронну комерцію" № 675-VIII, стаття 13.

6) Pre-contract information (distance/online sales)

If the transaction is completed using distance/online methods, you will be provided with clear pre-contract information and the trader identity details before the contract is concluded. Legal basis: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17.

7) Personal data and privacy

We process personal data that you provide through the Site (including booking/travel inquiries) in accordance with applicable law. You can submit inquiries and we may contact you to respond. Where required, consent and lawful processing mechanisms apply.

Legal basis: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

8) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits or business, arising out of or related to your use of the Site. We do not control third-party services (e.g., transport providers, accommodation, excursion operators). Any reliance on third-party information is at your own risk.

9) Availability of the Site

The Site may be unavailable from time to time due to maintenance, updates, or technical issues. We may modify or discontinue any part of the Site at any time without prior notice.

10) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date (if shown) will reflect the most recent changes. Continued use of the Site after changes are posted means you accept the updated Terms.

11) Contact us

If you have questions about these Terms, contact us at contact@nexoroide.com or call +380 984 162 6201.