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  • Please keep an eye on your email for our reply.
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  • If your request relates to an online purchase or e-contract, relevant pre-contract information and order/acceptance confirmations will be provided during the process.

Privacy and personal data

We process personal data you share through this form in accordance with applicable Ukrainian law, including consent and lawful grounds for processing personal data collected via landing pages. The processing is carried out under Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

If you want to review, update, or withdraw consent where applicable, contact us using the details below.

Pre-contract information (where applicable)

If your request involves distance/online sales, we provide consumers with clear pre-contract information and trader identity details before the contract is concluded. This is done in accordance with Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, including стаття 17.

E-commerce and e-contracts (where applicable)

For e-commerce/e-contracts, the offer and the order/acceptance process include essential contract information, and payment/receipt confirmation is handled as required under Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015 (Про електронну комерцію), including стаття 11 and стаття 13.